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This is the web site of Superior Growers Supply, Inc.

Our postal address is:

5716 S. Pennsylvania Ave. 

Lansing, MI 48911

We can be reached via e-mail at customerservice (a) superiorgrowers.com, substituting an @ for (a) or you can reach us by telephone at 517-393-1600.

For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name, but not the e-mail address (where possible).

We collect only the domain name, but not the e-mail address of visitors to our Web page, however, we do collect the e-mail addresses of those who post messages to our bulletin board, the e-mail addresses of those who communicate with us via e-mail, the e-mail addresses of those who make postings to our chat areas, aggregate information on what pages consumers access or visit, and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used to improve the content of our Web site, and may be shared with other reputable organizations to help them contact consumers for marketing purposes.  As such, we may use customer information for marketing and promotional purposes. In addition, we may from time to time make customer information available to other carefully screened companies. Categories of companies with which we may share information include other companies that we believe offer products and services that our customers may be interested in, either directly or through companies that market information about potential customers to other suppliers of products or services. If you would like to make sure that we make every effort not to share your email address or other information with third parties, just send an email message to the above address.

With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, and record past activity at a site in order to provide better service when visitors return to our site.

We use a third-party service provider to serve ads regarding this site, our products, and any promotional activities we have running, across the Internet. They may collect anonymous information about your visits to our website and your interaction with our products and informational pieces. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. They do not know, and will not try to find, the name, phone number, address, email address or any personally identifying information about the user.

The NAI (Network Advertising Initiative) allows for the central opting out of all of its members’ cookies from a single opt-out page. If you prefer not to receive relevant advertising, please click on the following link: http://www.networkadvertising.org/managing/opt_out.asp. If you delete your cookies, use a different browser or buy a new computer, you will need to renew your opt-out choice.

We also work with a third party to monitor certain pages of our website for the purpose of reporting website traffic and other advertising statistics. Where authorized by us, this third party may use cookies and/or other monitoring technologies to compile anonymous statistics about our website visitors. No personally identifiable information is transferred to this third party.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address, or by sending an email with REMOVE in the subject line to webmaster(a)superiorgrowers.com, substituting the @ sign for (a).

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, e-mailing us at the above address, or by writing to us at the above address.

Please provide us with your exact name and address. We will be sure your name is removed from this list.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses, and we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at the number provided above, e-mailing us at the above address, or by writing us at the above address.

Upon request we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries), contact information (e.g., name, address, phone number) that we maintain about them.

Consumers can access this information by e-mailing us at the above address, or by writing to us at the above address.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information, transaction information, communications that the consumer/visitor has directed to the site.

Consumers can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number, or by writing to us at the above address.

With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, The DMA's Committee on Ethical Business Practices at mgoldberger@the-dma.org, state or local chapters of the Better Business Bureau, state or local consumer protection office, The Federal Trade Commission by phone at 202.FTC-HELP (202.382.4357) or electronically at http://www.ftc.gov/ftc/complaint.htm.

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